Contributing Editor: Mark McCormack, Senior Director of Analytics & Research, EDUCAUSE
Institutional constituents hope to see improved efficiency and support for users across campus from the use of AI tools in communications applications.
In a recent Cybersecurity and Privacy Program evaluation survey, EDUCAUSE asked IT professionals whether cybersecurity and privacy functions should be integrated or kept separate.
Institutional leaders want and plan to advance their use of analytics in many functional areas across campus, but doing so will require overcoming numerous challenges that call for new strategies and technologies.
Implementing a formal third-party risk management process can help institutions manage the increasing volume and complexity of risks associated with third-party products and services.
Any leadership transition can be hard for an institution, but CFO/CBO transitions appear to be especially challenging for technology teams. Early and frequent communication with new leaders, as well as strategic alignment, can help.
The use of generative AI in higher education shows no signs of slowing, and the need for supporting resources and processes means institutions should be focused on creating strategies to set themselves up for success.
Although most colleges and universities have established IT governance practices, the approaches differ, with varying levels of effectiveness.
A sense of belonging is essential for a positive and productive workforce, and it can be eroded by experiences of discrimination, inflexible work environments, and unsupportive leadership.
Higher education institutions face many cybersecurity threats and should be thinking of ways to improve the effectiveness and design of their security awareness programs.
Many institutions may be facing legal action or investigation for accessibility, but proactive investments in staffing, key supports, and leadership buy-in can help mitigate risks.
