Higher education institutions should stop asking which artificial intelligence (AI) tool to buy and instead develop an integrated "AI for operations" architecture to execute end‑to‑end institutional processes effectively.
Artificial intelligence is amplifying cybersecurity risks in higher education by making threats like phishing more effective and vulnerabilities easier to exploit, while increasing pressure on institutions to strengthen security without sacrificing openness, innovation, or the academic mission. This episode examines four key challenges facing cybersecurity leaders.
Fragmented digital tools create a costly "experience gap" for students and staff across higher education institutions. Bridge the divide with four strategic moves to build a unified, artificial intelligence–ready, student-first campus.
Credibility and visibility are not always distributed equitably across technology organizations. These imbalances can influence workplace culture and shape the organization itself. This conversation explores what it means for women to find their voices, claim space, and lead in higher education technology.
The Department of Justice and the Department of Health and Human Services have extended web accessibility compliance deadlines by one year to provide additional time for implementation.
Sophie and Jenay talk with guests Jason Gulya, Deseree Probasco, and Bethany Smith to discuss the indispensable value of the humanities as a proxy for larger conversations around the benefits of liberal arts education and higher education in general.
As artificial intelligence (AI) reshapes higher education, educators and technologists must rely on ACTUAL intelligence—agency, connection, trust, uniqueness, adaptability, and lifelong learning—to ensure AI enhances, rather than replaces, human judgment, relationships, and learning.
When is it time to change careers—and when should you stay? This episode explores how to recognize key signals, balance personal priorities, and navigate what comes next with purpose and impact.
Redesigning an onboarding workflow improved visibility, reduced manual coordination, and helped staff manage a compliance-sensitive process more reliably during peak periods.
In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged on user feedback, phased implementation, and clear communication.
