In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged on user feedback, phased implementation, and clear communication.
Institutions that integrate accessibility into their digital infrastructure are better positioned to meet legal requirements, enhance student experiences and outcomes, and expand their reach and competitiveness.
The implications of AI for data governance and security don’t often grab the headlines, but the work of incorporating this technology into institutional culture is vital, complex, and illuminating.
Aligning project management tools between higher education institutions and implementation partners requires early collaboration and negotiation to ensure successful, minimally disruptive technology deployments.
Learn how one higher education institution is modernizing and strengthening its endowment and fundraising strategy by upgrading its data solutions to extract, normalize, and integrate data from various departments.
Higher education institutions are continuously navigating uncertainty and change. Identifying strengths and gaps in institutional resilience is a critical first step in building the capacity to anticipate, respond to, and adapt to future challenges—even unexpected ones.
Communication, collaboration, results, and trust are the cornerstones of a successful organizational transformation. Building this foundation with intention is critical to positioning the IT organization as a trusted partner in driving transformational initiatives that advance the mission of higher education institutions.
Colleges and universities can scale up access to education by reimagining governance and strategy and developing innovative tech stacks.
Finding ways to collaborate with fellow institutions and corporate partners can lead to cost savings when purchasing technology solutions.
As higher education institutions recognize the strategic value of data, many are still grappling with barriers that slow or complicate modernization efforts.
