How Portland State University Built a Cross-Campus AI Academy
The disruptions from artificial intelligence reach across campus, raising the need for professional development for faculty and staff to ensure responsible use of the technology.
Case Studies
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Building a Culture of Security: Lessons from Notre Dame’s Risk School
Bringing together IT staff from distributed units raises the bar for cybersecurity across the institution.
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Scaling Experiential Learning with AI: Texas A&M Collaborates with Dell Technologies
Texas A&M University designed and refined an AI-enabled learning environment that strengthens instruction, gives students more authentic practice, and offers a model for thoughtfully integrating AI into teaching and learning.
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Building Career-Ready Students Through a CDW Internship at the University of Pittsburgh
An industry-sponsored internship helps address student workforce challenges, strengthens vendor collaboration, and prepares students for careers.
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Cybersecurity in the Public Interest: Inside Stanford’s Real-World Lab for Students
Programs that allow students to participate in cybersecurity activities benefit the students academically and professionally, and they improve institutional defenses against cyberattacks.
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Data Governance and Reporting Transformation: ULM and Scaffold DataX
Large-scale data-management initiatives sit at the intersection of technical work and organizational change management.
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How the University of the Western Cape Layers a Chatbot Into Its Mental Health Support Ecosystem
Artificial intelligence–based counseling apps can address unmet mental health needs and also help those who need in-person support feel more comfortable seeking it.
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Making the Invisible Visible: Redesigning an Onboarding Workflow for International Students
Redesigning an onboarding workflow improved visibility, reduced manual coordination, and helped staff manage a compliance-sensitive process more reliably during peak periods.
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How Power Users Drove a New ITSM Implementation at UNC-Chapel Hill
In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged on user feedback, phased implementation, and clear communication.
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Advancing AI Literacy: A Faculty Course Refresh Institute at Indiana Wesleyan University
Redesigning learning experiences, not just adding tools, can build faculty confidence and develop students’ critical, ethical, and applied AI literacy.
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