Data Governance and Reporting Transformation: ULM and Scaffold DataX
Large-scale data-management initiatives sit at the intersection of technical work and organizational change management.
Case Studies
Content begins below.
-
-
How the University of the Western Cape Layers a Chatbot Into Its Mental Health Support Ecosystem
Artificial intelligence–based counseling apps can address unmet mental health needs and also help those who need in-person support feel more comfortable seeking it.
-
Making the Invisible Visible: Redesigning an Onboarding Workflow for International Students
Redesigning an onboarding workflow improved visibility, reduced manual coordination, and helped staff manage a compliance-sensitive process more reliably during peak periods.
-
How Power Users Drove a New ITSM Implementation at UNC-Chapel Hill
In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged on user feedback, phased implementation, and clear communication.
-
Advancing AI Literacy: A Faculty Course Refresh Institute at Indiana Wesleyan University
Redesigning learning experiences, not just adding tools, can build faculty confidence and develop students’ critical, ethical, and applied AI literacy.
-
How ASU Built a Pair of Tools to Help Nontechnical Users Classify and Secure Data
A team at Arizona State University developed two self-service tools to help staff, faculty, researchers, and student employees classify and store institutional data in compliance with privacy and regulatory requirements by guiding data classification and mapping results to approved storage options.
-
Establishing ROI for Evaluating Edtech Tools
ROI for technology solutions is an emerging practice in higher education that offers promise for helping institutions balance financial constraints with continued innovation.
-
Laying the Foundation: Building a Data Warehouse for Collaboration at the University of the Pacific
Learn how one higher education institution is modernizing and strengthening its endowment and fundraising strategy by upgrading its data solutions to extract, normalize, and integrate data from various departments.
-
Modernizing Education for Scalable Growth at Unity Environmental University
Colleges and universities can scale up access to education by reimagining governance and strategy and developing innovative tech stacks.
-
Sourcing Solutions Creatively and Cost Effectively at California Community Colleges
Finding ways to collaborate with fellow institutions and corporate partners can lead to cost savings when purchasing technology solutions.
-
{{item.listSponsoredContentLabel}}