Video: 2018 Top 10 List Reactions

min read
Credit: ScottLadzinski / EDUCAUSE © 2018

Which of the 2018 Top 10 IT Issues most resonate with you?
Vanessa Kenon: I think the ones that have to do with students. I do believe a lot of institutions have gotten away from the importance of why we're really there, and if you think about it, the students are the core of why institutions truly exist. There's a lot that goes on with research, there's a lot that goes on with publishing, but the students are the reason that we're really there.
Kathy Lang: I think what was very interesting, is that, most of them, with the exception of probably security, they're not technology specific issues. They're all higher ed issues, for which IT, and technology has answers maybe or can certainly support those issues to further the mission of the institution.
Ahmed El-Haggan: You are not in the basement anymore. We're not just about transaction and systems. We're about really the, affecting the whole culture and student's experience, and everybody's experience. We're way beyond effective and efficiency, we're about transformation.
Steve diFilipo: I was pleasantly surprised with the, attention to data and, sort of integration, platform integration, data migration, that was sort of novel, I think people are starting to recognize the value of data, and the importance of data on the campus, especially around business inteligence and analytics, and ultimately to AI.
Kathy: Actually two of the items were about the data analytics at Marquette, we're really focusing right now on becoming more of a data driven organization, so figuring out how do we analyze the data, how we pull the right data together, how do we get the campus on-board in using the data. That's probably the area that most resonates with me.
Ahmed: The issue of, student success, student experience and what surrounds it, in my opinion, is analytics, data, decisions made based on data, because it's data that's actually going to tell you if the decision you have made, are correct or not, based on the results. So you need to close that loop.
Vanessa: There's some things on that list about governance, that's really, really important on university campuses. Research is a big part of it, so you wind up having these silos all over, of people, actually having IT that's a little bit decentralized from centralized IT. And because of that you really, really need to have a good governance structure.
Steve: I think what's missing from the list is really high level thinking around what's on the list. So it's about governance, it's about policy setting, it's about real, it's about leadership. I think from a CIO perspective, that's what resonates with me the most. Sitting at the table, when decisions are being made around strategy, budget, you know having the ability to understand how leadership works, to understand how people interact with each other. To understand, sort of the high level thinking that goes into what makes, what ends up appearing on the list.

The EDUCAUSE Top 10 IT Issues Website Offers the Following Resources:

  • A video summary of the Top 10 IT issues

  • Recommended readings and EDUCAUSE resources for each of the Top 10 IT issues

  • An interactive graphic depicting year-to-year trends

  • Top 10 IT Issues lists by institutional type

  • Additional subject-matter-specific viewpoints on the Top 10 IT Issues

  • The Top 10 IT Issues presentation at the EDUCAUSE 2017 Annual Conference