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Recommended Readings on the Top-Ten IT Issues

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© 2003 EDUCAUSE

EDUCAUSE Review, vol. 38, no. 6 (November/December 2003): 94–95.

Recommended Readings on the Top-Ten IT Issues

The following list provides recommended readings for each of the top-ten information technology issues identified by the 2003 EDUCAUSE Current Issues Survey. The complete survey and further analysis are available at http://www.educause.edu/issues/index.asp?page=activities.

1. IT Funding Strategies

David L. Smallen and Jack McCredie, "Getting beyond Budget Dust to Sustainable Models for Funding Information Technology," in Polley A. McClure, ed., Organizing and Managing Information Resources on Your Campus, EDUCAUSE Leadership Strategies Series, vol. 7 (San Francisco: Jossey-Bass, 2003), 45–58. Reprinted in EDUCAUSE Review 38, no. 2 (March/April 2003): 42–50, /ir/library/pdf/erm0323.pdf.

Willam H. Graves, "New Educational Wealth as a Return on Investment in Technology," EDUCAUSE Review 37, no. 4 (July/August 2002): 38–48, /ir/library/pdf/erm0242.pdf.

2. Administrative Systems, ERP, and Information Systems

Robert B. Kvavik, Richard N. Katz, and Associates, "The Promise and Performance of Enterprise Systems for Higher Education," ECAR Research Study, vol. 4, 2002. A summary of the key findings of this research study is available online at no charge: /ir/library/pdf/ecar_so/ers/ERS0204/ekf0204.pdf.

3. Security and Identity Management

Ronald A. Johnson, Tracy Mitrano, and R. David Vernon, "Meeting the Cybersecurity Challenge," in Polley A. McClure, ed., Organizing and Managing Information Resources on Your Campus, EDUCAUSE Leadership Strategies Series, vol. 7 (San Francisco: Jossey-Bass, 2003), 93–111. For an abstract, see http://www.educause.edu/LibraryDetailPage/666?id=pub7007.

4. Maintaining and Upgrading Network and IT Infrastructure

Richard N. Katz, "The ICT Infrastructure: A Driver of Change," EDUCAUSE Review 37, no. 4 (July/August 2002): 50–61, /ir/library/pdf/erm0243.pdf.

5. Faculty Development, Support, and Training

Donald P. Buckley, "In Pursuit of the Learning Paradigm: Coupling Faculty Transformation and Institutional Change," EDUCAUSE Review 37, no. 1 (January/February 2002): 28–38, /ir/library/pdf/erm0202.pdf.

Paul R. Hagner, "Faculty Engagement and Support in the New Learning Environment," EDUCAUSE Review 35, no. 5 (September/October 2000): 26–37, http://www.educause.edu/apps/er/erm00/articles005/erm0052.pdf.

6. IT Strategic Planning

David Ward and Brian L. Hawkins, "Presidential Leadership for Information Technology," EDUCAUSE Review 38, no. 3 (May/June 2003): 36–47, /ir/library/pdf/erm0332.pdf.

7. Web Services

Carl Jacobson, "Web Services: Stitching Together the Institutional Fabric," EDUCAUSE Review 37, no. 2 (March/April 2002): 50–51, /ir/library/pdf/erm0228.pdf.

8. Distributed Learning and Teaching & Learning Strategies

John C. Hitt and Joel L. Hartman, Distributed Learning: New Challenges and Opportunities for Institutional Leadership, no. 3 in "Distributed Education: Challenges, Choices, and a New Environment" series (Washington, D.C.: American Council on Education and EDUCAUSE, 2002), http://www.acenet.edu/bookstore/pdf/distributed-learning/distributed-learning-03.pdf.

9. Enterprise-Wide Portals

Richard Katz and Associates, Web Portals and Higher Education: Technologies to Make IT Personal (San Francisco: Jossey-Bass, 2002), /ir/library/html/pub5006.asp.

10. Online Student Services

Diana Oblinger, "Boomers, Gen-Xers, and Millennials: Understanding the 'New Students,' " EDUCAUSE Review 38, no. 4 (July/August 2003): 36–47, /ir/library/pdf/erm0342.pdf.

Robert B. Kvavik and Michael N. Handberg, "Transforming Student Services," EDUCAUSE Quarterly 23, no. 2 (2000): 30–37, /ir/library/pdf/eq/a002/eqm0022.pdf.