Optimizing Organization Design for the Future

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In the higher education environment in the 21st century, administrators of information technology services and libraries undoubtedly will have to manage increasing demands from their users in the context of steady-state or decreasing resources. Reconsidering organization design may offer a way to better utilize the most precious resource of all - the staff. This article suggests that the networked organization is an especially promising approach as libraries and information technology services organizations transition to the future.