Recruiting and Retaining Information Technology Staff in Higher Education

This is a full reprint of the EDUCAUSE Executive Briefing by the same name, which was developed in cooperation with CUPA-HR and NACUBO. The briefing covers IT staff retention, recruitment, retraining, and restructuring/reorganizing, offering ideas that work as well as some general principles and a set of guidelines to help campuses meet the challenges of the IT worker shortage.