EDUCAUSE Review: Print Edition
Volume 47, Number 6
If we are to design a student experience for a 21st-century educational system in which all students can succeed—regardless of learning style or life circumstance—then we must bring their experience to life through business model innovation.
By accelerating the pace of innovation in educational technology through innovation clusters and open data initiatives, we will have the opportunity to close the achievement gap, improve national competitiveness, and drive economic growth.
The use of service design techniques such as service blueprinting supports a service-oriented view of higher education and aids in innovating and transforming the student experience.
Service science, the emerging study of service in society, can provide a perspective on the forces reshaping higher education today and can enable universities to compete on the global stage.
IT leaders must examine the lessons learned from the last decade of network-enabled communities and must boldly envision how to best innovate solutions to the shared challenges that lie ahead.
A descriptive view of the emerging landscape of online educational delivery models can lead to a richer understanding for the continuing discussion of issues such as access, affordability, and personalized learning in higher education.
The second in a three-article EDUCAUSE Review series exploring analytics.
Home Page: From the President
Leadership: Views from the Top